Shipping policy

At Emma Grace Creates, each item is thoughtfully handmade and carefully packaged with love. We strive to create beautiful, high-quality pieces that arrive safely and ready to enjoy.

Processing Time:

• Ready-to-ship items will be packaged and shipped within 3–5 business days.
  
• Custom and personalized orders may require additional processing time depending on the design and order details. Estimated completion times will be communicated at the time of purchase.
  

Shipping:

• Orders are shipped through trusted carriers with tracking information provided once your order has been shipped.
  
• Please ensure your shipping address is correct at checkout. Emma Grace Creates is not responsible for packages delivered to an incorrect address provided by the customer.
  

Delayed or Lost Packages:
Once an order has been shipped, it is the responsibility of the shipping carrier. If your package is delayed or marked delivered but not received, please contact the carrier directly for assistance. We are happy to help provide any necessary shipping details.